Privacy Policy

Effective Date: 1 August 2025

Overview

At Procure-IQ (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose and store your personal information when you engage with us.

What Information We Collect

We may collect personal information that is necessary to provide our procurement advisory services, including but not limited to:

  • Full name;
  • Job title and organisation;
  • Business and personal contact details (email address, phone number, mailing address);
  • Financial details related to procurement processes (e.g. ABN, bank account details for invoicing);
  • Information about your business needs or project requirements;
  • Any other personal information you provide to us during our business dealings; and,
  • Any other personal information required by law.

We do not collect sensitive information unless required by law or with your consent.

How We Collect Personal Information

We collect personal information directly from you when:

  • You engage us to provide services;
  • You complete a form (online or physical);
  • You communicate with us via phone, email, or in person; and,
  • You access our website or social media platforms.

We may also collect information from third parties such as public databases, your employer, or other service providers when necessary for our services.

Our website may set cookies to assign a user ID. Cookies don’t identify you personally but help us gather anonymous analytics and tailor our services. You can disable cookies in your browser settings.

We implement reasonable technical and organisational measures (e.g., secure storage, access controls) to protect personal information from misuse, loss, or unauthorised access. Personal data is retained only as long as necessary to fulfil the purposes for which it was collected or as required by law.

Why We Collect and Use Personal Information

We collect, hold and use your personal information to:

  • Provide you with procurement advisory services;
  • Respond to enquiries and provide customer support;
  • Issue invoices and manage accounts;
  • Comply with legal obligations;
  • Communicate updates, offers, or service-related notices (you can opt out at any time); and,
  • Conduct internal reporting and analysis to improve our services.
Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees, contractors or subcontractors where necessary for service delivery;
  • External service providers (e.g. IT support, legal, accounting, or marketing);
  • Regulatory bodies or government agencies where required by law; and,
  • Third parties as part of a business sale or restructure (where confidentiality agreements are in place)

We do not disclose personal information (including to overseas recipients) unless specifically agreed or required by law.

Access and Correction

You may request access to or correction of your personal information by contacting us using the details below. We will respond within a reasonable time and comply unless there is a lawful reason to refuse to do so.

Complaints

If you believe we have breached your privacy rights, please contact us using the details below. We take all complaints seriously and will respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We recommend reviewing it periodically.

Contact Us

If you have any questions, concerns, or requests relating to your personal information, please contact us at:
Susie Duncan
admin@procure-iq.com.au
+61 482 871 997

Who we are

Suggested text: Our website address is: https://procure-iq.com.au.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.